| User-Based Web Interface |
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| Easy to use Interface |
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| Theme Change |
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| Address Book |
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| Dedicate User Web-Interface |
(next version) |
(next version) |
(next version) |
| Email |
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| CRM |
(plextel) |
(plextel) |
(plextel) |
| Online Addon |
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| Web Customization |
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| Change Password for user |
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| Extensions Setup |
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| Support SIP |
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| Support IAX2 |
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| Support Telephony Card |
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| Support Add Multiple numbers |
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| Support Export/Import bluk phone config |
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| Summary View of extensions number on system |
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| Call Features |
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| Ring Timeout Setup |
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| Call Recording |
(upto system capability) |
(upto 8) |
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| Unify Setting (Voice/Users/FAX) on same menu |
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| Call Forwarding Setting |
(web) |
(web) |
(web) |
| Dual Ring |
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| Softphone Station (Dual station) |
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| Intercom |
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| DND |
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| Followme |
(web) |
(web) |
(web) |
| Blacklist |
(web using callerid routing) |
(web using callerid routing) |
(web using callerid routing) |
| Echo Test |
(new features) |
(new features) |
(new features) |
| Transfer (Attended / Blind) |
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| Chanspy (feature code) |
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| Private Whisper (features code) |
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| Phone Lock (features code) |
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| Paging |
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| Paking number |
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| Thai Language Voice Prompt |
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| Thai Language Web Interface |
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| Multiple DID for multiple Trunk per extensions |
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| Contact Information for each extensions |
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| Roaming Station |
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| Edit bulk extensions |
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PBX Features |
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| Conference Room |
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| Conference Room realtime control |
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| Schedule (Manual) |
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| Yearly and Monthly Schedule Setup (Wizard) |
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| Manually Add new features |
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| CallerID Routing |
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| Returning Call CallerID Routing |
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| Customer Satisfaction |
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| Virtual Number |
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| CallBack |
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| Click-to-dial |
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| API for for automatic dial |
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| API for for query internal value |
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| Screen PopUp |
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| Simple Backup / Restore |
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| CDR Backup |
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| CRM Backup |
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| Integrated Simple CRM Software |
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| Customization Features |
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| WebBased Phonebook |
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| Time-Based Incoming Calls |
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| Time-Based Outgoing Calls |
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| Simple connection to PABX |
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| Call Center Features |
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| Agent Management |
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| Fexible Agent type (Permanent/CallBack) |
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| Queue Management |
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| Queue Monitor Restriction for supervisor |
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| Agent Priority in Queue |
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| Allow user to exit from queue |
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| Allow user to goto other extensions from queue |
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| Custom Queue Periodic announcement |
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| Custom Announcement to Agent |
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| Plextel Client Included |
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| Sound Management |
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| Voice Prompt Management |
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| Call Recording File Management |
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| Call Recording Backup |
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| Schedule Backup |
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| Backup to Network |
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| Available Trunk Type |
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| SIP Account |
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| SIP Trunk |
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| DAHDI |
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| SIP Gateway |
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| IAX Trunk |
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| Dundi Trunk |
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| Enum Trunk |
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| IVR Features |
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| External Database connectivity (mysql) |
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| Simple IVR command |
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| Complex IVR command |
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| Status Report |
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| Details System Status (OS) |
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| System LOG |
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| UPS status |
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| Details System Statistic |
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| Service Status |
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| Conference Room Status |
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| Phone Connection Status |
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| Phone Status Panel |
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| Phone Status Panel Call Control |
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| Phone status Panel with Call Details |
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| Active Call Status + Call Control |
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| Realtime Agent Status |
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| Realtime Queue Status |
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| Realtime Queue Status filter for Supervisor |
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| Reporting |
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| CallCenter Report |
|
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| Customer Satisfaction Report |
|
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| Simple Call Report |
|
|
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| Details Call Report |
|
|
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| System and Hardware details report |
|
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| CDR |
|
|
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| Billing |
|
|
(addon) |
| Billing with manually extensions mapping |
|
|
(addon) |
| Billing Rate Management |
|
|
(addon) |
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|
